Smt.Sudha Jain, a senior woman philatelist from Jaipur, opened a philately deposit account at Mumbai gpo in July,2012. Till February-2013,she did not receive any supply from Mumbai GPO. She sent legal notice to O/o CPMG, Maharashtra circle but her grievance was not redressed. Aggrieved by the inaction, she filed a consumer case in consumer court. As soon as case was lodged officials of Mumbai GPO acknowledged their mistake and furnished the desired material to her. However, Smt.Sudha Jain persisted with the case and on 27-11-14 the hon’ble consumer court decided in her favour. A compensation of Rs.50000/- has also been awarded. Smt.Sudha Jain becomes the first ever woman to win a consumer case in a philately matter.
Contributed By:- Mr Vijay Kumar Jain, Jaipur