News-Our Experience Of Philatelic Bureau Ambala
Dec 21st, 2009 by IndianStampGhar.com
Philately is a major source of revenue for the Department of Posts . There are approx 10 Million active Stamp collectors in the Country. These collectors are served through the Philatelic Bureaus throughout the Country. There are approx 85 Bureaus in the Country.
The Department needs to look into Function of these Bureaus in case it does not want to lose these revenues generating outlets. Ambala is the Bureau which we are going to highlight and look into. Ambala is a major centre in North India lying on the main tourist trunk route Delhi- Amritsar and Delhi – Jammu/Srinagar. A large number of Philatelists of Haryana , Punjab , Himachal ,Delhi , J& K are served by this bureau as commuters traveling by road normally would drop by at Bureau to pick up Philatelic material . In addition there are about 2500 regular and part time stamp collectors in and around Ambala. The conditions at the bureau are not condusive to promotion of Philately as enumerated below.
- No supply of Philatelic Bureau has been made to the Philatelic Account holders since Feb till 10 Dec 2009.
- Staff manning the Counters are inadequately trained as they are unaware of availability of items and material and are also unwilling to sell them.
- Untrained staff is not aware of modes of depositing amount in PD accounts and neither is the staff at other counters aware of this and nor are they able to guide.
- The counter is not regularly manned as a result a large of Philatelists go back disappointed.
- The rude behaviour of Staff is resulting in Philatelists avoiding opening accounts or regularly maintaining them which is a great loss to the department which wants to open max new Philatelic accounts and generate more income..
- The superiors are shielding their subordinate untrained and rude staff for reasons best known to them.
It is our endeavour to bring to the notice of the Department the functioning of this bureau so that the Services are improved and Philatelists are looked after as they are contributing so much to the revenue of this Department.
“Service with Smile “ should be the motto.
Vinod Sabharwal,
President West Delhi Philatelic Club
